We love making Oilah products and hope you love them too. However, if for any reason you are not completely satisfied with your purchase, we will gladly refund any item within 30 days of its purchase (6 months if it's damaged, see product info and care section). Just mail the item along with your name and order number, or a copy of the invoice to:
1197 2nd Ave Suite 122
New York, NY 10021
We recommend that you obtain Insurance and/or tracking services to protect yourself in the unlikely event that the package is damaged or lost in transit.
When we receive the returned items(s), we will refund the full purchase price of the product excluding shipping costs, if any, via the method used for purchase. Please allow up to 10 business days for your credit to be processed.
Should you have any further questions or concerns, please contact us at firstname.lastname@example.org.